Meet Flexperto!
Everything that sales staff used to do offline is now possible online thanks to Flexperto: arrange customer appointments, clarify questions via video chat, view documents together, sign contracts or say "hello" via Whatsapp. Flexperto has grown very quickly as a software startup in the last 3 years: We have over 80 Enterprise customers, made up of leading Germany insurances (W&W, DEVK, Huk Coburg), financial services (MLP, Quirin), and Automotive (Mercedes-Benz, ADAC) companies.
We are seeking a Head of People Operations, to look after the most important part of Flexperto - our people. You will be responsible for the entire portfolio of HR, including recruiting, compensation, performance, training, and company culture. The Head of People Operations will create an environment where everybody has the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.
Responsibilities:
Providing staff support and advice across the organisation on the most complex issues, supporting employees, managers and leaders in all relevant areas including recruitment, Performance Management, Compensation/Bonuses, Human Resources relationships and personal growth.
Create a data-driven HR department. You are passionate about people, but you are also good with numbers. You can create and analyze HR-related KPIs in your sleep and do everything you can to achieve and track them.
Responsible for all HR-related activities in collaboration with management and team leaders.
Over time, you will build, challenge, and motivate teams of recruiters and talent consultants, providing comprehensive HR capabilities that scale as Flexperto grows.
Leadership on HR-related issues and policies across the organization.
Communicate at all levels within Flexperto to support business development and change.
What you’ll be measured on:
You will source, screen, interview, negotiate with, and hire top talent
Goal: No critical role remains open for longer than 90 days.
Goal: At least 60% of new hires are confirmed A players within 6 months
Create an in-depth review of the overall performance of each team and team member.
Goal: Ensure there are scorecards in place for every role
Goal: Design and implement a performance review process where every team member has their performance rated per the scorecard of their role
Improvement of our programs and investment in our people! We will challenge ourselves every day. We’re not going to create the world’s most amazing employee experience by settling for anything less than highly innovative people programs
Goal: Design and implement the onboarding process of new employees
Goal: Design and implement an Employee Handbook
Goal: Measure employee satisfaction and cultural health bi-yearly, where at least 80% of employees participate
Goal: Create an employee training program, where at least 80% of employees participate
- Solid experience building People Operations programs for a widely distributed, national, and international workforce.
- Highly engaging and approachable expert with at least 5 years of experience building innovative and creative People Operations programs.
- Passion for building teams, finding talent, building relationships and tackling challenging people-related issues.
- Executive presence with excellent written and oral communication skills.
- Based in Germany (preferably Berlin)
- You are a native German speaker with fluent English skills
Additional Information
What benefits we offer you:
A passionate team with peers from countries all over the world
A dedicated budget for education programs and conferences
An attractive compensation package
Flexible work hours and a home office policy that focuses on people and not on numbers
A work environment where your contribution will make a difference
Team events
An amazing office centrally located in Berlin, the vibrant tech capital
